Return and Sample Information:
For hygienic reasons, cosmetics cannot be returned and resold, as there is no way to tell if the products have been used. For your convenience, most of our products are available as testers. If you do not see a sample size available for a product that you would like to sample first please let us know.
Sampling our cosmetics and lotions in person enables you to test product: consistency, texture, scent, colour and skin compatibility before placing an order for the full size products.
Most samples are packaged in vegetable cellulose wrap that will biodegrade in the soil (60-90 days), they do not leach or off gas. Samples are large enough to use once and their packaging varies.
Our pick up location is the Raindance counter on the main floor in The Barn Co-op (hwy 26 west of Thornbury, ON). Many of our products including Raindance Lotion & Earth Spirit Shampoo refills are also available for purchase at this location.
Tracked orders to the USA: $20 CAD. Samples can be shipped in a letter envelope for $5. This discounted price does not include tracking or insurance if item is lost. It may take 3 weeks (usually) up to 8 weeks (in some states) to arrive. Please let us know if you prefer a tracked package order for your samples and we will adjust the shipping charge. (Shipping Rates)
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