Contact Us & Return Policy

Our store front is located in Rocky Shores Health & Wellness Hub.    Our hours vary with the season, please call or check the website before driving from out of town to make sure a Raindance staff person is there to assist:)
Raindance Cosmetics
3-16 Bruce St. N
PO Box 36
Thornbury, ON
N0H 2P0
Canada
Telephone #226-665-1900

Return and Sample Information:

For hygienic reasons, cosmetics cannot be returned and resold, as there is no way to tell if the products have been used.  For your convenience, most of our products are available as testers.  If you do not see a sample size available for a product that you would like to sample first please let us know.

Sampling our cosmetics and lotions in person enables you to test product:  consistency, texture, scent, colour and skin compatibility before placing an order for the full size products.

Most samples are packaged in vegetable cellulose wrap that will biodegrade in the soil (60-90 days), they do not leach or off gas. Samples are large enough to use once and their packaging varies.

Our pick up location is 3-16 Bruce St. N Thornbury, ON   N0H2P0

Tracked orders to the USA:  $22 CAD.   Samples can be shipped in a letter envelope for $7. This discounted price does not include tracking or insurance if item is lost.  It may take 3 weeks (usually) up to 8 weeks (in some states) to arrive.    Please let us know if you prefer a tracked package order for your samples and we will adjust the shipping charge.  (Shipping Rates)

Return Policy:   Please purchase our samples to be sure the product is perfect for you, we do not accept returns.

Most samples are packaged in vegetable cellulose wrap that will biodegrade in the soil (60-90 days), they do not leach or off gas.  

Samples are large enough to use once and their packaging varies.

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4 thoughts on “Contact Us & Return Policy

  1. The breath spray is absolutely phenomenal! Also, I have used a lot of natural foundations, but NONE compare to the coverage and feel of the Lauren Brooke foundation. I’ve been spreading the word to everyone I know! Thank you x10000 !

    – Charlee J

  2. Just received my first order and am very excited to ditch all my toxic cosmetics. I love your commitment to the environment, to health, and to businesses that put people and the planet before profit. I will be spreading the word about your company to as many people as possible because we need more businesses like this, it’s time to change the world and we will do it step by step, person by person. Thank you for stepping up and giving us a place to shop that makes a difference. :)

    Linda

  3. Can’t wait to receive my samples and try them out!
    Jill

  4. I’ve been using your products from The Barn Market and really love them.
    I’d like to know if you can fill my bottles as we did at the barn.
    I love the fact that the bottle can be refilled!
    Also want to try more products like the hand and body lotion.
    Thank you for having such wonderful products that are non toxic, organic good for me and the environment!
    Rosemarie

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